United StatesStuck On Hold Act
What it does
This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Where do you stand?
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Where it stands
- Introduced
- Passed Senate
- Passed House
- To President
- Became Law
Looking ahead
No hearings or votes scheduled.
History
- 2026
- Apr 29Committee on Veterans' Affairs. Hearings held.Latest
- 2025
- Nov 10Introduced in Senate
- Nov 10Read twice and referred to the Committee on Veterans' Affairs.Introduced