The proposal would give insurers and independent reviewers 21 days to decide medical-necessity reviews after receiving a request.
When a claimant asks an insurer to review a medical-necessity decision, the insurer would have 21 days to finish the review and tell the claimant its decision.
An assigned independent review organization would have 21 days to tell the claimant, insurer, and insurance commissioner whether it upholds or reverses the insurer’s medical-necessity decision.
The insurer would have 21 days to finish an internal review and deliver its decision to the claimant. This applies when a claimant requests review of an insurer’s decision about whether care is medically necessary. The 21-day period would begin when the insurer receives the review request.
The assigned independent review organization would have 21 days to give written notice of its decision. The organization would notify the claimant, insurer, and insurance commissioner. The notice would tell whether the organization upholds or reverses the insurer’s decision that requested services, procedures, or supplies are not medically necessary. The 21-day period would begin when the organization receives the external-review request.
No hearings or votes scheduled.