Dementia care facilities disclose services and post forms

Covered facilities disclose the dementia care they provide. This covers nursing, residential care, assisted living, adult day care, continuum of care, and special care facilities. The duty applies when a facility publicly advertises, intentionally markets, or otherwise promotes its care as especially suited to people with Alzheimer’s dementia or another form of dementia. The facility submits its disclosure form before agreeing to provide care or services.

Facilities provide detailed disclosures, and the health department maintains public access to the forms. Forms describe a facility’s care approach, admission and discharge practices, staffing and training, activities, family support, fees, and related credentials. The health department reviews each form for completeness and accuracy and checks the latest form during regular facility inspections. A referral agency gives a representative access to the form for each facility when the person has told the agency of a dementia diagnosis and is considering placement. If the department has no form available, this section does not apply.

Facilities with a specialized dementia care unit or program post the disclosure form and a complaint notice. This applies to facilities offering specialized memory or dementia care through a specific unit or program. The notice tells people they may complain to the Attorney General’s Consumer Protection Unit if they or their representative were not given a form.