Starting November 1, 2026, Oklahoma’s Department of Human Services will oversee the 2-1-1 Collaborative, which coordinates help hotlines and recommends statewide service plans.
Starting November 1, 2026, the Department of Human Services will oversee the Oklahoma 2-1-1 Collaborative. This hotline coordination group will recommend statewide service plans and how to divide funding.
Starting November 1, 2026, the hotline coordination group will have nine members. Three state leaders will each appoint two private-sector members, with equal representation from eastern and western Oklahoma.
Starting November 1, 2026, statewide contracts and contracts awarded through competitive bidding will fall outside the hotline coordination group’s authority and the section’s rules.
The Department of Human Services will oversee the Oklahoma 2-1-1 Collaborative, the state group that coordinates 2-1-1 help hotlines. The group leads Oklahoma’s 2-1-1 call centers, which connect people with help for needs such as food, housing, and medical care. The group will recommend service plans and how to divide state and federal money set aside for 2-1-1 services. It must check that providers seeking to become 2-1-1 call centers meet applicable national quality standards. These provisions take effect November 1, 2026.
Nine members will serve: three state agency heads or their chosen representatives and six private-sector representatives. The state seats belong to the heads of Human Services, Emergency Management, and Health, or their chosen representatives. The governor, Senate president pro tempore, and House speaker will each appoint one private-sector member from each region’s 2-1-1 service area. Private-sector members may be reappointed. Their appointing leader may remove them for cause and fills vacancies for the remaining term. The rules take effect November 1, 2026. The governor’s initial appointees serve one year; each legislative leader’s appointees serve two and three years. Later terms last three years.
The Oklahoma 2-1-1 Collaborative will have no authority over statewide contracts or contracts awarded through competitive bidding. The entire section governing the Collaborative does not apply to either type of contract. The contract exclusion takes effect November 1, 2026.
No hearings or votes scheduled.