Starting November 1, 2026, Medicaid contractors must use qualified professionals to review appeals, and members or providers may seek a fair hearing after an appeal is upheld.
Medicaid contractors must have qualified professionals review appeals of their adverse decisions. They cannot use automated claim review for those appeals.
Providers have six months after receiving a claim denial to appeal. If the contractor upholds an adverse decision, the member or provider may ask the Oklahoma Health Care Authority for a fair hearing.
A Medicaid contracted entity must have a qualified professional review appeals of its adverse decisions and cannot use automated claim review for those appeals. These rules apply to appeals of adverse decisions made by a Medicaid contracted entity. A licensed physician reviews the appeal, or a licensed psychologist or other mental health professional when appropriate for the requested service. The reviewer must have a current, unrestricted U.S. license and relevant specialty training or experience. The reviewer cannot have made the original decision or have a financial interest in the appeal, and must consider relevant clinical information and records. These requirements take effect November 1, 2026.
A provider may appeal a claim denial within six months, and a member or provider may request a fair hearing after an appeal is upheld. The appeal period applies to providers seeking review of claim denials; the fair hearing option applies to members or providers after a contracted entity upholds an adverse decision. The six-month period starts when the provider receives the claim denial. A member or provider may ask the Oklahoma Health Care Authority for a fair hearing after receiving notice that the contracted entity upheld the adverse decision on appeal. These provisions take effect November 1, 2026. The provider’s six-month appeal period begins when the provider receives the claim denial.
No hearings or votes scheduled.