New YorkRelates to customer service access
What it does
Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.
Where do you stand?
Choose your position
Tell your reps
Take a position to see your representatives and ways to contact them.
Where it stands
- Introduced
- Passed 1st Chamber
- Passed 2nd Chamber
- To Governor
- Became Law
Looking ahead
No hearings or votes scheduled.
History
- 2026
- Apr 2REFERRED TO CONSUMER PROTECTIONIntroduced