If approved, businesses selling event tickets or short-term lodging would disclose mandatory fees and the final price before customers agree to pay.
Businesses selling event tickets or short-term lodging would show the maximum total price, including mandatory fees, before customers agree to pay. Some government, shipping, and optional charges could be excluded.
Businesses selling event tickets or short-term lodging would be barred from giving false or misleading information about fees, including their amount, purpose, refundability, or source.
Businesses would clearly and prominently show the total price when they offer, advertise, or display a covered good or service. This applies to live-event tickets and short-term lodging, including hotels, motels, inns, short-term rentals, and vacation rentals. The total price would include all fees and mandatory extra goods or services. Government charges, shipping charges, and optional extra goods or services may be left out of the total price. Before the consumer agrees to pay, the business would disclose any excluded fee or charge, its purpose and amount, the related good or service, and the final payment amount. The total price would generally be more prominent than other pricing information, but the final payment amount may be equally or more prominent when shown. The rules would apply to offers, advertisements, and price displays made after the Act is approved; earlier rights, duties, penalties, and proceedings would not be affected.
Businesses would not misrepresent a fee or charge in an offer, advertisement, or price display. The rule covers fees for live-event tickets and short-term lodging, including fees tied to an additional good or service in the same transaction. The business could not misstate a fee's nature, purpose, amount, or whether it can be refunded. The business could not misstate which good or service caused the fee. The rule would apply to offers, advertisements, and price displays made after the Act is approved; earlier rights, duties, penalties, and proceedings would not be affected.
No hearings or votes scheduled.