Hawaii law requires clear total prices for tickets and lodging

Businesses must clearly disclose the total price when they advertise, display, or offer covered tickets or lodging. Covered sales are live-event tickets and short-term lodging, including hotels, motels, inns, and short-term or vacation rentals. The total price must be more prominent than other price information; the final payment amount may be equally or more prominent. The total price includes required fees and required add-ons, but may exclude government charges, reasonable shipping charges, and fees for optional add-ons. Before a customer agrees to pay, the business must explain the nature, purpose, and amount of any excluded fee and identify what it covers, and show the final payment amount. Businesses that follow the specified federal rule are treated as complying with this section. The rule took effect when the governor approved the Act on July 14, 2026.

Businesses must not misrepresent fees or charges in offers, displays, or ads for covered tickets or lodging. This applies to offers, displays, and ads for live-event tickets or short-term lodging. Misrepresentation includes false claims about a fee's nature, purpose, amount, or refundability, or about what good or service it covers. The rule took effect when the governor approved the Act on July 14, 2026.