FloridaState Department Customer Service Standards
What it does
State Department Customer Service Standards; Requiring state departments to employ a callback queue system for customers who contact the departments by telephone, etc.
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Where it stands
- Introduced
- Died
Looking ahead
No hearings or votes scheduled.
History
- 2025
- Jun 16Died in Appropriations Committee on Agriculture, Environment, and General GovernmentDied
- May 3Indefinitely postponed and withdrawn from considerationMajor
- Apr 3CS by Governmental Oversight and Accountability read 1st time
- Apr 3Now in Appropriations Committee on Agriculture, Environment, and General Government
- Apr 2Pending reference review under Rule 4.7(2) - (Committee Substitute)
- Apr 1CS by Governmental Oversight and Accountability; YEAS 7 NAYS 0
- Vote recorded Favorable with Committee Substitute. Result: pass.Upper
- Mar 27On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building
- Mar 4IntroducedMinor
- Mar 3Referred to Governmental Oversight and Accountability; Appropriations Committee on Agriculture, Environment, and General Government; AppropriationsMinor
- Feb 24FiledIntroduced