Water providers would notify customers of sharp usage increases

Municipal authorities would notify customers when they find a major increase in water use and would try to contact them by phone and email. The rule would cover utility customers whose property uses 200% more water for one month than its average use. The municipal authority must determine that the increase occurred. Reasonable efforts would include helping the customer look for leaks or other wasteful water use. The rule would take effect 60 days after enactment.

Public utilities would notify customers when they find a major increase in water use and would try to contact them by phone and email. The rule would cover utility customers whose property uses 200% more water for one month than its average use. The public utility must determine that the increase occurred. Reasonable efforts would include helping the customer look for leaks or other wasteful water use. The rule would take effect 60 days after enactment.