If adopted, the measure would let insured people or their providers request a physician review after a prior approval denial, including during an appeal.
After an insurer denies prior approval for care, an insured person or provider may request a physician review, even if an appeal has begun.
At or before the review conversation begins, insurers must give the provider the reviewer’s name, license type and state, and identification number.
Insurers that fail to follow the review rules would commit an unfair insurance practice and could face administrative penalties.
After an unfavorable prior approval decision, an insured person or provider may request a peer-to-peer review with a physician. The review applies to an adverse prior approval decision under a managed care plan or health carrier. For managed care plans, the reviewer must meet all three listed qualifications: an active license in the same or a similar specialty, active practice in a similar field, and expertise assessing the specific service’s medical need. For health carriers, the printed text joins the three qualifications with “or,” rather than “and.” The insurer must schedule the conversation within 5 business days after the request.
The insurer must give the requesting provider the reviewer’s identifying and license information. This applies to peer-to-peer reviews conducted by an insurer. The insurer must disclose the information whether the provider or insurer starts the call. The disclosure is due at or before the start of the conversation.
An insurer’s failure to follow these review rules would count as an unfair insurance practice and may lead to administrative penalties. This applies to insurers that fail to comply with the peer-to-peer review requirements. The insurance commissioner may impose administrative penalties.
No hearings or votes scheduled.