LouisianaLouisiana law sets cancellation and renewal rules for subscriptions
Starting January 1, 2027, covered businesses must explain automatic-renewal terms, get customer consent before charging, and make cancellation easy.
What it does
Covered businesses must explain subscription renewal terms before signup, get consent before charging, and offer an easy way to cancel and stop future charges.
For long renewals, major contract changes, or trials that become paid, covered businesses must give customers advance notice of the price and how to cancel.
The attorney general may set penalties of up to $500 per violation, but most covered businesses get 30 days to fix a problem before a penalty applies.
Argument forConsumers could stop unwanted charges more easily because covered businesses must offer simple ways to cancel and stop future billing.
Argument againstBusinesses covered by the law may need extra time to track customer consent, make cancellation easy, and send advance notices for some renewals.
More detail
Covered businesses must explain renewal terms before signup, get the customer's consent before charging, and offer a simple way to cancel. These rules cover paid goods or services that renew automatically for personal, family, or household use. The law excludes businesses below its employee or revenue thresholds, counting parent, subsidiary, and affiliated companies together. The terms must explain renewal, cancellation, charges, renewal length, and any minimum purchase. For a free or discounted trial, the business must explain the price after the trial; for an offer with a discount, gift, or trial, customers must be allowed to cancel before being charged. The law takes effect January 1, 2027.
Covered businesses must notify customers before certain renewals or changes from a trial to paid service. Notice is required for renewals lasting 12 months or longer, a material contract change such as a price increase, or a change from a trial period to paid service. The notice must give the renewal terms, amount to be charged, and cancellation instructions. A person with fewer than 50 employees or less than $5 million in annual revenue is exempt from these notices if it follows the law's disclosure, consent, and cancellation rules. The law also has a separate provision that appears to exempt businesses below those thresholds from the whole chapter; the text does not explain how the provisions fit together. The notice must arrive at least three days before renewal or conversion. The law takes effect January 1, 2027.
The attorney general may set a civil penalty of up to $500 for each violation. These penalties apply to violations of the automatic-renewal chapter by a person covered by it. Before enforcement or a penalty, a business generally must receive written notice and 30 days to fix the violation; a timely fix with written confirmation avoids a penalty for that violation. The chance to fix a violation does not apply to willful or repeated violations. A person with good-faith compliance efforts and reasonable procedures is not liable for technical or inadvertent violations that cause no material harm. The enforcement rules take effect January 1, 2027.
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Where it stands
- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Looking ahead
No hearings or votes scheduled.
History
- 2026
- Jun 9Signed by the Governor Jeff Landry. Becomes Act No. 830.Became Law
- Jun 9Effective date: 01/01/2027.
- Jun 2Sent to the Governor for executive approval.To Governor
- Jun 1Enrolled and signed by the Speaker of the House.Minor
- Jun 1Signed by the President of the Senate.
- May 31Scheduled for concurrence on 05/31/2026.
- Vote recorded CONCUR IN SENATE AMENDMENTS (#1777). Result: pass.Lower
- May 31Read by title, roll called, yeas 94, nays 0, Senate amendments concurred in.
- May 29Called from the Calendar.
- Vote recorded FINAL PASSAGE (#1562). Result: pass.Upper
- May 29Senate floor amendments read and adopted. Read by title, passed by a vote of 21 yeas and 16 nays, and ordered returned to the House. Motion to reconsider tabled.Passed Senate
- May 29Received from the Senate with amendments.Minor
- May 28Called from the Calendar.
- May 28Read by title and returned to the Calendar, subject to call.
- May 18Rules suspended.
- May 18Read by title and returned to the Calendar, subject to call.
- May 11Reported with Legislative Bureau amendments which were read and adopted. Read by title and passed to third reading and final passage.Minor
- May 7Committee amendments read and adopted. Read by title and referred to the Legislative Bureau.
- May 6Reported with amendments.Minor
- Apr 22Read second time by title and referred to the Committee on Commerce, Consumer Protection and International Affairs.Minor
- Apr 21Received in the Senate. Read first time by title and placed on the Calendar for a second reading.Minor
- Apr 20Called from the calendar.
- Vote recorded FINAL PASSAGE (#599). Result: pass.Lower
- Apr 20Read third time by title, amended, roll called on final passage, yeas 95, nays 1. Finally passed, title adopted, ordered to the Senate.Passed House
- Apr 13Called from the calendar.
- Apr 13Read by title, returned to the calendar.
- Apr 13Notice given.
- Apr 13Scheduled for floor debate on 04/20/2026.
- Apr 7Read by title, returned to the calendar.
- Apr 7Notice given.
- Apr 7Scheduled for floor debate on 04/13/2026.
- Apr 1Scheduled for floor debate on 04/07/2026.
- Mar 31Read by title, amended, ordered engrossed, passed to 3rd reading.Minor
- Mar 30Reported with amendments (15-0).Minor
- Mar 9Read by title, under the rules, referred to the Committee on Commerce.Minor
- Feb 27Prefiled.Minor
- Feb 27Under the rules, provisionally referred to the Committee on Commerce.Minor
- Feb 27First appeared in the Interim Calendar on 2/27/2026.Introduced
Consumer Protection