Covered electric suppliers must offer bill help to eligible households, apply levelized monthly payments to some accounts, and use commission-approved three-year rate plans.
Suppliers apply equal monthly payments to covered households’ electric accounts, then compare payments with actual use. Customers may opt out without a penalty.
Suppliers offer eligible households help paying monthly electric bills. Starting in 2027, they fund these programs with at least 0.2% of residential revenues, plus third-party contributions.
Covered electric suppliers use three-year rate plans reviewed by the utility commission. The plans tie possible rewards or penalties to customer bill trends and how quickly service is restored.
Utilities may not disconnect residential electric or gas service from December 1 through March 15. Electric customers who qualify for and applied for energy assistance also get protection on certain forecast heat-index days.
Suppliers apply equal monthly payments to covered accounts and later compare those payments with actual use. This applies to residential customers on a supplier’s standard tariff whose household qualifies for and has applied for home energy assistance; it excludes customers on a commission-approved alternative billing tariff and municipally owned utilities. Customers may opt out at any time without a penalty, but their accounts remain subject to the plan’s reconciliation. The requirement begins with the first monthly billing cycle that starts after June 30, 2026. Suppliers reconcile accounts to reflect seasonal use no more than twice a year.
Suppliers offer financial help with monthly electric bills and fund their assistance programs. The program covers eligible residential customers receiving retail electric service from suppliers under state rate regulation; municipally owned utilities are excluded. A household must qualify for and have applied for the state home energy assistance program. Suppliers may set enrollment and per-customer limits based on available funds. Enrollment is subject to those limits; unused required program funds must be held for enrolled customers in the following calendar year if a limit stops new enrollment. Suppliers must offer a program by July 1, 2026. Beginning in 2027, they must fund it by March 1 each year.
Covered electric suppliers use three-year rate plans with possible rewards or penalties tied to customer bills and service restoration. The plan rules apply to state-regulated retail electric suppliers, excluding municipally owned utilities and certain cooperatives. The utility commission must approve each plan after notice and a hearing. It must find that rates are just and reasonable, service will remain safe and reliable, and customers will not face sudden substantial increases or unfair harm. The commission measures bill changes against national electricity price changes and compares recent service restoration with the supplier’s earlier average; those results can affect the supplier’s allowed return. Annual performance reports begin in 2027. The first rate-plan filing windows vary by supplier; the earliest is after November 15 and before December 15, 2026.
Electric and gas utilities may not disconnect covered residential service during specified winter dates or during certain extreme heat forecasts. The protections cover residential customers of electric and gas utilities, including municipally owned, privately owned, and cooperative utilities. The winter protection applies to residential electric and gas service. The heat protection applies to electric customers who receive service where the forecast applies and qualify for and have applied for home energy assistance during that calendar year. The protections do not prevent disconnection at a customer’s request, for a dangerous condition, under a lawful order, or when the utility has reasonable grounds to believe the customer is responsible for fraud, unauthorized use, or equipment tampering. The winter protection applies each year from December 1 through March 15. Heat protection applies on a day when the National Weather Service forecast, made no earlier than 48 hours ahead, predicts a heat index of at least 95°F for the customer’s service location; a disconnection notice period may be paused as described in the law.
No hearings or votes scheduled.