Providers must look for an available health care agent or surrogate when a patient cannot decide, and facilities must give identified surrogates written information.
When a patient cannot make health care decisions, providers must look for an available agent or, if none is available, a possible surrogate. If they identify a family member or agent, they must try to call within 24 hours.
When a patient cannot make health care decisions and a surrogate is identified, the facility must give the surrogate written information about the finding and their role, add it to the patient’s record, and share it during a transfer.
Health care providers must make a reasonable inquiry to find an available health care agent or, if none is available, a possible surrogate. This applies when a patient lacks capacity to make health care decisions and no authorized, available health care agent has been found. The inquiry may include checking the patient’s personal effects or medical records. If a family member or other health care agent is identified, the provider must try to contact that person by phone within 24 hours after deciding the patient lacks capacity. A provider is protected from civil damages and professional discipline for a confidentiality claim arising from a reasonable inquiry, except for willful or wanton misconduct. The phone call must be attempted within 24 hours after the provider decides the patient lacks capacity.
Health care facilities must give an identified surrogate written information about the patient’s incapacity finding and the surrogate’s role. This applies when a patient is found unable to make health care decisions and a surrogate is identified. The notice may be provided electronically. It must identify the patient, the attending physician, the surrogate, the facility, and the dates of the incapacity finding and surrogate identification. It must explain the surrogate’s rights and responsibilities, including access to medical records. The notice must be placed in the patient’s record and shared with a provider or facility when the patient is transferred. Providers relying on the surrogate must make the surrogate form accessible to their health information or medical records department. Providers must disclose the surrogate’s identity to a person qualified under this section who asks and provides proper proof of their relationship to the patient. The facility must provide the information when the patient is found unable to make decisions and a surrogate is identified.
No hearings or votes scheduled.