HawaiiPressured or misleading unsolicited payment requests must include clear notices
Consumers can cancel contracts and recover payments when unsolicited payment requests using pressure or suggesting false connections leave out required notices.
What it does
Unsolicited payment requests using pressure or suggesting false connections must carry clear notices. Exceptions allow legitimate messages and providers' communications with existing customers about their coverage.
Consumers can cancel contracts made through covered unsolicited payment requests that lack the required notice. They can receive a full refund of money paid under those contracts.
Argument forConsumers could recover money spent because of covered solicitations that lack disclosures by choosing to cancel the resulting contracts.
Argument againstSenders could still use pressure or suggest false connections when they include the required notice, so some consumers might remain confused.
More detail
Senders must include clear notices in covered unsolicited mail or email seeking payment. Covered messages ask consumers to pay and use fear, threats, or undue pressure, or suggest a false connection to another organization. Unsolicited means the sender has no existing business relationship or the recipient did not request, authorize, or consent to the message. Notices must use bold, 14-point type in a place likely to draw attention. They must explain that the sender has no affiliation with the other organization and that payment is optional. Vehicle warranty, service contract, home warranty, and government renewal offers must also explain that ignoring the sender will not affect existing protections or the existing license or registration. Legitimate messages without pressure or misleading connections are allowed. Insurers, warranty providers, service contract providers, and their authorized representatives may contact existing customers about coverage they issue or administer. For insurance, warranties, and service contracts, affiliation requires express permission to act solely for the issuer in handling that specific coverage. Shared ownership, branding, or marketing alone does not count. These rules took effect upon approval on June 5, 2026.
Consumers can choose to cancel a resulting contract and receive a full refund when a covered solicitation lacks the required notice. This applies to contracts made as a result of the covered solicitation and all money paid under those contracts. The required notice must be missing from the covered unsolicited mail or email. The consumer chooses whether to cancel; the contract does not automatically become invalid. These rights took effect upon approval on June 5, 2026.
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Where it stands
- Introduced
- Passed House
- Passed Senate
- To Governor
- Became Law
Looking ahead
No hearings or votes scheduled.
History
- 2026
- Jun 5Act 088, 06/05/2026 (Gov. Msg. No. 1188).Latest
- Jun 5Act 088, on 06/05/2026 (Gov. Msg. No. 1188).Became Law
- May 8Received notice of passage on Final Reading in House (Hse. Com. No. 888).Minor
- May 7Transmitted to Governor.
- May 6Passed Final Reading, as amended (CD 1). Ayes, 25; Aye(s) with reservations: none . 0 No(es): none. 0 Excused: none.Major
- Vote recorded Passed Final Reading as amended in CD 1. Result: pass.Lower
- May 6Passed Final Reading as amended in CD 1 with none voting aye with reservations; Representative(s) Garcia, Muraoka, Pierick voting no (3) and none excused (0).Major
- May 6Received notice of Final Reading (Sen. Com. No. 816).Minor
- Apr 29Reported from Conference Committee (Conf Com. Rep. No. 62-26) as amended in (CD 1).
- Apr 29Forty-eight (48) hours notice Wednesday, 05-06-26.
- Apr 29Reported from Conference Committee as amended CD 1 (Conf. Com. Rep. No. 62-26).
- Apr 2948 Hrs. Notice (as amended CD 1) 05-06-26
- Apr 27The Conference Committee recommends that the measure be Passed, with Amendments. The votes were as follows: 3 Ayes: Representative(s) Matayoshi, Tarnas, Pierick; Ayes with reservations: none; 0 Noes: none; and 0 Excused: none.Minor
- Vote recorded The Conference committee recommends that the measure be PASSED, WITH AMENDMENTS. Result: pass.Upper
- Vote recorded The Conference Committee recommends that the measure be Passed, with Amendments. Result: pass.Lower
- Apr 27The Conference committee recommends that the measure be PASSED, WITH AMENDMENTS. The votes of the Senate Conference Managers were as follows: 3 Aye(s): Senator(s) Keohokalole, Rhoads, Awa; Aye(s) with reservations: none ; 0 No(es): none; and 0 Excused: none.Minor
- Apr 24Bill scheduled for Conference Committee Meeting on Monday, 04-27-26 2:30PM in conference room 224.
- Apr 23Received notice of Senate conferees (Sen. Com. No. 725).Minor
- Apr 22Senate Conferees Appointed: Keohokalole Chair; Rhoads Co-Chair; Awa.
- Apr 21House Conferees Appointed: Matayoshi, Tarnas Co-Chairs; Pierick.
- Apr 21Received notice of appointment of House conferees (Hse. Com. No. 799).Minor
- Apr 17Received notice of disagreement (Hse. Com. No. 780).Minor
- Apr 16House disagrees with Senate amendment (s).Minor
- Apr 14Report adopted; Passed Third Reading. Ayes, 25; Aye(s) with reservations: none . Noes, 0 (none). Excused, 0 (none). Transmitted to House.Passed Senate
- Vote recorded Report adopted; Passed Third Reading. Result: pass.Upper
- Apr 14Returned from Senate (Sen. Com. No. 575) in amended form (SD 1).
- Apr 10Reported from JDC (Stand. Com. Rep. No. 3752) with recommendation of passage on Third Reading.
- Apr 10One Day Notice 04-14-26.
- Apr 1The committee(s) on JDC recommend(s) that the measure be PASSED, UNAMENDED. The votes in JDC were as follows: 4 Aye(s): Senator(s) Rhoads, Chang, San Buenaventura, Awa; Aye(s) with reservations: none ; 0 No(es): none; and 1 Excused: Senator(s) Gabbard.Minor
- Vote recorded The committee(s) on JDC recommend(s) that the measure be PASSED, UNAMENDED. Result: pass.Upper
- Mar 30The committee(s) on JDC will hold a public decision making on 04-01-26 10:40AM; Conference Room 016 & Videoconference.
- Mar 25Reported from CPN (Stand. Com. Rep. No. 3182) with recommendation of passage on Second Reading, as amended (SD 1) and referral to JDC.
- Mar 25Report adopted; Passed Second Reading, as amended (SD 1) and referred to JDC.Minor
- Mar 18The committee(s) on CPN recommend(s) that the measure be PASSED, WITH AMENDMENTS. The votes in CPN were as follows: 5 Aye(s): Senator(s) Keohokalole, Fukunaga, Lamosao, McKelvey, Awa; Aye(s) with reservations: none ; 0 No(es): none; and 0 Excused: none.Minor
- Vote recorded The committee(s) on CPN recommend(s) that the measure be PASSED, WITH AMENDMENTS. Result: pass.Upper
- Mar 13The committee(s) on CPN has scheduled a public hearing on 03-18-26 9:30AM; Conference Room 229 & Videoconference.
- Mar 12Received from House (Hse. Com. No. 233).Minor
- Mar 12Passed First Reading.Minor
- Mar 12Referred to CPN, JDC.Minor
- Mar 10Passed Third Reading as amended in HD 2 with none voting aye with reservations; Representative(s) Garcia voting no (1) and Representative(s) Pierick excused (1). Transmitted to Senate.Passed House
- Vote recorded Passed Third Reading as amended in HD 2. Result: pass.Lower
- Mar 6Reported from JHA (Stand. Com. Rep. No. 1109-26) as amended in HD 2, recommending passage on Third Reading.
- Mar 6Forty-eight (48) hours notice Tuesday, 03-10-26.
- Mar 3The committee on JHA recommend that the measure be PASSED, WITH AMENDMENTS. The votes were as follows: 9 Ayes: Representative(s) Tarnas, Poepoe, Belatti, Hashem, Kahaloa, Sayama, Takayama, Shimizu; Ayes with reservations: Representative(s) Garcia; Noes: none; and 1 Excused: Representative(s) Cochran.Minor
- Vote recorded The committee on JHA recommend that the measure be PASSED, WITH AMENDMENTS. Result: pass.Lower
- Feb 27Bill scheduled to be heard by JHA on Tuesday, 03-03-26 2:00PM in House conference room 325 VIA VIDEOCONFERENCE.
- Feb 20Reported from CPC (Stand. Com. Rep. No. 675-26) as amended in HD 1, recommending passage on Second Reading and referral to JHA.
- Vote recorded Passed Second Reading as amended in HD 1 and referred to the committee(s) on JHA. Result: pass.Lower
- Feb 20Passed Second Reading as amended in HD 1 and referred to the committee(s) on JHA with none voting aye with reservations; Representative(s) Pierick voting no (1) and Representative(s) Quinlan excused (1).Minor
- Feb 10The committee on CPC recommend that the measure be PASSED, WITH AMENDMENTS. The votes were as follows: 11 Ayes: Representative(s) Matayoshi, Grandinetti, Chun, Ilagan, Ichiyama, Iwamoto, Kong, Lowen, Marten, Tam, Pierick; Ayes with reservations: none; 0 Noes: none; and 0 Excused: none.Minor
- Vote recorded The committee on CPC recommend that the measure be PASSED, WITH AMENDMENTS. Result: pass.Lower
- Feb 6Bill scheduled to be heard by CPC on Tuesday, 02-10-26 2:00PM in House conference room 329 VIA VIDEOCONFERENCE.
- Jan 26Referred to CPC, JHA, referral sheet 1Minor
- Jan 21Introduced and Pass First Reading.Minor
- Jan 14Prefiled.Introduced
Consumer Protection