Ticket sellers would face limits on offering tickets they do not hold, while resale sites and other sellers would have to follow rules against bypassing ticket sale controls and misleading buyers.
Ticket sellers would be barred from offering tickets they do not possess or have permission to sell; resale marketplaces must take reasonable steps to prevent those listings.
People could not knowingly use software or other methods to exceed posted ticket limits or bypass disclosed ticket sale controls, with an exception for certain sports organizations managing their inventory.
Ticket ads and websites could not mislead buyers about who is selling a ticket, whether authorized tickets remain available, or what seat a listing offers.
If a covered seller breaks specified ticket rules and fails to provide the ticket as promised, the buyer may recover twice its contracted price plus qualifying costs.
Ticket sellers may not offer tickets speculatively, and resale marketplaces must take reasonable steps to prevent those sales. The rules apply to ticket sellers and online ticket resale marketplaces. A seller may offer a ticket before it is officially available to the public only with the specified authorization or constructive possession. Season packages, certain rights-holder or venue inventory, and playoff packages have exceptions. A ticket seller generally may not offer a ticket before its official public sale date unless the seller has the required authorization or constructive possession.
People may not knowingly bypass ticket sale limits or controls, including by using software or multiple accounts. The restriction applies to people and services involved in buying or helping others buy event tickets online. The restriction covers controls set and disclosed by the event presenter, venue operator, rights holder, or ticket seller. California professional sports teams, their venue operators, and certain league-owned entities may manage ticket inventory for business or operational purposes.
Ticket-related ads and listings may not mislead consumers about a ticket’s source, authorization, availability, price, nature, or seat location. The rules apply to people and businesses advertising, selling, or reselling event tickets. A seller may not imply a resale ticket comes from an authorized source or that an event is sold out while authorized tickets remain available. Seat or location claims must have a reasonable basis.
Some buyers may recover twice the ticket’s contracted price and certain related costs if a covered seller violates specified rules and fails to provide the ticket. This remedy applies to a ticket seller, original seller, reseller, or ticket resale marketplace that violates specified ticket laws and fails to supply the ticket as contracted. The buyer must have relied in good faith on seat or space availability when spending nonrefundable event expenses. Reasonable attorney fees and court costs are also included.
No hearings or votes scheduled.