Customer Service Callback Queues; Establishing a pilot program to require the Department of Commerce to use a callback queue for returning certain calls; requiring that calls be returned in a specified manner; requiring the department to report specified information to the Legislature by a certain date, etc.
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More on this bill
Where it stands
Introduced
2Passed Senate
3Passed House
4To Governor
5Became Law
Looking ahead
No hearings or votes scheduled.
History
2026
Mar 10Laid on Table, companion bill(s) passed, see HB 1031 (Ch. 2026-113)Latest
Mar 10Substituted HB 1031
Mar 10Read 2nd timeMinor
Mar 5Placed on Special Order Calendar, 03/10/26
Mar 4CS by Appropriations read 1st time
Mar 4Placed on Calendar, on 2nd reading
Mar 4Pending reference review -under Rule 4.7(2) - (Committee Substitute)
Mar 2CS by- Appropriations; YEAS 16 NAYS 0
Vote recorded Favorable with Committee Substitute. Result: pass.Upper
Feb 25On Committee agenda-- Appropriations, 03/02/26, 12:00 pm, 110 Senate Building
Feb 12Now in Appropriations
Vote recorded Favorable. Result: pass.Upper
Feb 12Favorable by Appropriations Committee on Transportation, Tourism, and Economic Development; YEAS 13 NAYS 0Minor
Feb 9On Committee agenda-- Appropriations Committee on Transportation, Tourism, and Economic Development, 02/12/26, 2:30 pm, 110 Senate Building
Feb 3Now in Appropriations Committee on Transportation, Tourism, and Economic Development
Feb 2Favorable by Governmental Oversight and Accountability; YEAS 9 NAYS 0Minor
Vote recorded Favorable. Result: pass.Upper
Jan 28On Committee agenda-- Governmental Oversight and Accountability, 02/02/26, 3:30 pm, 110 Senate Building
Jan 13IntroducedMinor
Jan 12Referred to Governmental Oversight and Accountability; Appropriations Committee on Transportation, Tourism, and Economic Development; AppropriationsMinor